ou literally hear the sea at night. A beautiful porch and a private beach. The view is breathtaking!

Unfortunately, the help was too eager to get a tip and in fact one person reminded me that she should get a bigger tip than the others. When 3 staff members received a generous tip with the expectation to share with the support staff, my wife was approached and told others did not get their tip. Unbeknownst to me, my guest paid the”extra” tip.

The entitlement of requesting a tip is foreign to me as well as reminding me to tip more. I never experienced this behavior at other Silver Sands properties.

No working landline phone- and we needed to call Urgent Care. Not sure what would happen to guests without a local number.

Groceries for 5 meals were beyond expectations- I live in Kingston and I understand the costs of groceries. The vegetables/fruit bill was beyond what an average Jamaican would expect for 5 meals for a family of 7.

I felt taken advantage of as a tourist and non-Jamaican.

There are so many other properties in Silver Sands (I’ve been to 3 others) and never experienced this feeling before.

er safe and adequate lighting in each guest room were missing. The biggest disappointment though were the staff. Given the number of staff involved (4 plus a gardener), it hard to imagine they would have trouble keeping the premises clean and the guests happy. But they did. One staff member who stayed overnight was notably helpful but other staff seemed put out when responding to guest requests even though we not at the property for most of the day. It was also telling that early on the head of the staff conveyed her expectations around tipping and the importance (to her) of the recognition of title and seniority.

Rum Jetty is a property with tremendous potential. However, in its present state, Rum Jetty doesn't represent good value for money and I would not recommend as a place to stay at Silver Sands. Based on my experience, there are much better options with much friendlier staff elsewhere in Silver Sands.